Thrift Shop Manager

Website Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Portland is part of the international Christian movement of The Salvation Army, which seeks to come alongside others, bringing hope where it’s needed most.The Portland Thrift Shop is a great place to find fantastic bargains including quality clothing, essential home items and furniture fully sourced by local donations. All profits made, help to fund vital community activities and programs within the Glenelg Shire and The Salvation Army Portland.

We currently have an exciting opportunity for a values-driven and proactive Thrift Shop Manager, reporting to the Corps Officers at our Portland Thrift Shop. This position is instrumental in overseeing and leading the operations of the store, ensuring quality customer service, diligence in cash handling and banking, quality sorting of donated goods, accurate pricing and maintaining the general appearance and upkeep of the shop.

The Thrift Shop Manager is responsible for fostering a culture of inclusiveness and community spirit amongst the volunteer team. You will be a conduit between shop operations and The Salvation Army Portland, keeping both the Thrift Shop team and Corps Officers informed of all activity in the store, and ensuring the Thrift Shop remains an integral part of the mission of The Salvation Army Portland.

You will successfully

  • Maximise sales and revenue through processing of donations to the store by receiving, sorting, pricing, hanging of saleable goods and disposal of non-saleable goods
  • Assist in the development of new initiatives to increase sales, customer experience and mission opportunities in line with current trends and technological advancements
  • Encourage local community and businesses to donate quality goods to maintain sales
  • Focus on creative volunteer recruitment to ensure the shop always runs at a surplus of volunteers
  • Provide training, guidance, direction and feedback to all staff and volunteers
  • Work alongside the Corps Officers to set and achieve annual budgets and to identify additional ways to promote store income growth
  • Lead a safe workplace

This is a full-time position (Tuesday-Saturday) and is responsible for the direct supervision of all volunteers and the Assistant Manager at the Shop. The position is paid at the Retail Award Level 6 commencing beginning of August.

You will have

  • Demonstrated relevant retail industry experience as a store manager
  • Experience in managing and leading effective teams
  • Demonstrated professional experience of the capabilities listed in the position description
  • Certificate in Retail or Business (desirable)
  • Demonstrated skills and experience in cash handling, financial management and store operations
  • Completed or willingness to complete First Aid (PFA) training
  • Physical ability to safely sit, stand, walk regularly and for long periods of time
  • Physical ability to push, pull, lift, carry items up to 10 kilos in weight.
  • Physical ability to climb ladders
  • A current VIC Drivers Licence
  • Valid VIC Employee Working with Children Check
  • Ability to provide proof of Eligibility to Work in Australia

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.What we offer

  • Financial, retail and lifestyle discounts and benefits
  • Employee Assistance Program – Independent confidential counselling service
  • An inclusive culture of dedicated, passionate and professional team members

EnquiriesPeter Stamp on ***********

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

To apply for this job email your details to

Follow us!